The Goal of Decision-Centric Approach® is to Empower You to Rethink Your Business Decisions.

The Decision-Centric Approach® is methodical thinking about the outcomes that organizations need to achieve and then discovering and establishing the business decisions they need to make to achieve those outcomes. As the result, the decisions will become the center of attention in organizations, and it brings every technology, people, process, and business rules together to ensure they are aligned to achieve the outcome. Let's take a look at how organizations can achieve the goal of the Decision-Centric Approach®.

Without the Decision-Centric Approach®, everything in organizations competes. Technologists want to use the latest and greatest tech to achieve what they perceive important for an organization. Data-driven minds (e.g. data science, data analytics leaders and etc.) are trying to access every piece of data and information, collect and manage them trusting their usefulness in the near future. Internal processes and policies (driven by business rules) compete to get the maximum resources (i.e. time, capital, etc) to achieve their outcomes with the hope it will contribute to the overall business vision. And people’s focus is scattered on the project’s delivery believing that their contributions positively impact the business operation.

All of these enthusiasms, trusts, hopes, and beliefs do not guarantee anything. Disruptions happen, priorities change, goals compete.

Principles of Dealing with Complexity and Uncertainty

goals of decision-centric approach

In a highly complex and uncertain environment, everything requires frequent adjustments. Business processes, applications, and systems that are the results (outcome) of a traditional view into organizations and their operating environments will not survive because they discounted frequency and volume of changes as well as unclarity of directions and uncertainty of future.

Therefore, focusing on processes is proven to be effective in a “normal” i.e. more reliable environment with less or no pressure from markets and environments is going to hold back organizations and makes it difficult to adjust and adapt to changes.

The Goal of Decision-Centric Approach® is to Provide Business Decisions Blueprint

What organizations require to achieve an outcome in a changing environment is more essential than the core business processes that are modeled on the basis of clarity of directions and for a relatively stable environment. With today’s disruptions, organizations need an approach to empower them to start with the outcome they want to achieve. Then it creates a set of dependent decisions that should be taken to achieve the desired outcome. Which will create a business decisions blueprint to deliver an outcome while it creates alignment for every decision around, projects, technologies, priorities, resources, and so on. This enables organizations to realize the set goal of the Decision-Centric Approach®.

This business decision blueprint has three core principles: relevance, flexibility, and transparency.

Ensure Relevance

By building the decisions’ blueprint around the desired outcomes, organizations can ensure the alignment of every effort. They can determine and ensure every decision will contribute directly or indirectly to the outcome. Competing priorities become irrelevant in the context of decisions as the blueprint clearly defines the dependencies and impacts of decisions to create an outcome.

Increase Flexibility

The decision blueprint to deliver the outcome increases the ability of organizations to adapt and adjust to changing environments by increasing flexibility.

  • Technology flexibility – Change what technology is needed to derive a business decision. That can be either a technological or situational change based on what is needed to make a specific decision happen.
  • Composition flexibility – Structural change in the chain and hierarchy of decisions. Modifying and altering how a decision is made based on its dependencies and relevance to specific situations
  • Process flexibility – By not turning everything into a process, organizations can get the benefits of the process (i.e. structure, coordination, etc) and avoid their inflexibility when they face frequent changes.

Gain Transparency

Traceability and explainability are by-products of establishing clear dependencies and impacts of business decisions. With knowing and communicating the decisions’ blueprint, the trust and confidence of business stockholders increase because they can clearly explain and understand the reasons behind decisions and subsequent outcomes.

Conclusion

The Decision-Centric Approach® enables organizations to build the decision blueprint for outcomes they desire to achieve. This decision blueprint increases organizations’ ability to adapt and adjust in changing environments by ensuring relevance, increasing flexibility, and establishing transparency.

Last updated March 30th, 2023 at 08:30 am, Published March 10th, 2022 at 08:30 am