Do N🚫T underestimate the importance and benefits of managing business rules.
💢Many professionals underrate the value of business rules. They think that someday #al #ml #llms is going to replace the efforts and benefits of managing business rules. It is very easy to get caught up in technology hype and think that way.
Even if there will be an #ai someday that can execute all the business scenarios, it still does not mean we as organizations' leaders should stop caring about managing business rules.
Why?
1️⃣Business rules are the core foundational knowledge of organizations. As an organization, we should own a single source of truth based on our business rules. They need to become a guardrail to validate the outputs of any systems (yes, especially #LLms and any #ai blackbox approach).
2️⃣#machinelearning #llms #ai are not a substitute for managing and executing business rules explicitly. Rules should NOT be embedded inside any system, for that matter let alone any #ai agents. Because their life cycle is not aligned with the lifecycle of the products using them, they change more frequently than expected.
3️⃣As an organization, our knowledge should be captured, documented, and maintained so business operations run based on the knowledge. That knowledge should not be only in the heads of some individuals. This includes any human and digital individuals i.e. robots, #ai agents, #llms etc.
💣Business rules are to be managed across the core operations of the business. They are prescriptive, and operations need to know exactly what and under what circumstances any rules are activated. This is not possible with blackbox #ai particularly any #llms #machinelearning algorithms.
Posted here.
Published May 28th, 2024 at 07:30 am
