🚩 Everybody governs something, nobody governs outcomes.
Decision governance is to ensure outcomes are controlled and aligned with business objectives.
#AIGovernance and #DataGovernance do not help customer experience, they optimize the inputs not driving the outcomes.
I have a talk to address this very challenge for #banking #financialServices and #insurance organizations in #BBCConf this year.
Join me and learn more:
🗓️ Wednesday, April 22, 2026
🕔 3:55pm
📌 Marriott Downtown CF Toronto Eaton Centre
#BBCconf #BBC2026 #BuildingBusinessCapability
Posted here.
Published April 17th, 2026 at 07:30 am
