Analyst Report

FlexRule Named a Contender in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020

Forrester wave 2020

“In addition to authoring decision logic that can be used anywhere, enterprises can approach using FlexRule from multiple angles, whatever business requirements call for — automating processes (such as robotic process automation) or building net-new applications — all centered on decision logic.”

The Forrester Wave™: Digital Decisioning Platforms, Q4 2020

According to Forrester, “Digital decisioning platforms (DDPs) allow application development and delivery (AD&D) pros to combine the best of human decision logic with the best of AI to implement application-embedded automated decisions, i.e., digital decisions.”

FlexRule was among 13 digital decisioning platform companies to be evaluated in this report based on current offering, strategy, and market presence. Forrester evaluated FlexRule™ Advanced Decision Management Suite, an end-to-end decision automation platform that provides decision authoring and decision intelligence capabilities to enable companies to embrace changes and ensure operational decisions are optimized, customer-centric, and situation-aware.

FlexRule has strengths in decision intelligence and collaboration. It stands out for its all-in-one decision and automation tools to quickly build applications. FlexRule also stands out with its capability to chain decisions together (it calls this capability “decision graphs”); create long-running decisions, where parts of decision logic allow for some other process to respond to a request asynchronously; and create semi-automated decisions, where human intervention may be necessary at any point.

– Forrester

FlexRule provides end-to-end decision automation powered by the decision-centric approach which is the core of digital decisioning that enables organizations to make optimized, customer-centric, situation aware decisions.


Our all-in-one digital decisioning platform powered by decision-centric approach as a methodology empowers and guides organizations to adapt to changes effectively and efficiently. This ensures businesses will break the barrier of scaling in uncertain situations and changing environments.

Arash Aghlara, CEO FlexRule

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