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LATEST POST

Customer Experience in Digital World – What is it? Why is it challenging?

Customer Experience or CX is the foundation of any digital transformation program. In digital transformation, there are applications, and mobile and web interfaces designed to let customers interact with organizations. The CX part of the program enables customers to go beyond the user interface and access the very personalized products and services offering that are driven by the organization’s operational decisions.

Decision Management, Business
6 mins read | Feb 19, 2020
Read More  

LATEST POST

Customer Experience in Digital World – What is it? Why is it challenging?

Customer Experience or CX is the foundation of any digital transformation program. In digital transformation, there are applications, and mobile and web interfaces designed to let customers interact with organizations. The CX part of the program enables customers to go beyond the user interface and access the very personalized products and services offering that are driven by the organization’s operational decisions.

Decision Management, Business
6 mins read | Feb 19, 2020
Read More  

LATEST POST

Customer Experience in Digital World – What is it? Why is it challenging?

Customer Experience or CX is the foundation of any digital transformation program. In digital transformation, there are applications, and mobile and web interfaces designed to let customers interact with organizations. The CX part of the program enables customers to go beyond the user interface and access the very personalized products and services offering that are driven by the organization’s operational decisions.

Decision Management, Business
6 mins read | Feb 19, 2020
Read More  

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