Customer Experience in Digital World – What is it? Why is it challenging?
Customer Experience or CX is the foundation of any digital [...]
What is Champion Challenger? How does it work?
A Champion Challenger in a decisioning context is a technique [...]
Decision Automation
Decision Automation enables organisations to automate the decision-making process in [...]
Operational Decision Maturity Model
Decision Maturity Model is part of the decision-centric approach which [...]
What is Decision Management? How to choose one? Where to use it?
Decision management criteria are very important on vendor selection and [...]
End-to-End Operational Decision Automation
Operational decisions drive the behaviour of business. Therefore, decision-centric [...]
What are Operational Decisions?
Operational decisions are specific business decisions made every day within [...]
Decision Automation Benefit
The main Decision Automation Benefit is to significantly improve business [...]
Business Decisions and Business Rules?
Choosing between Business Decisions and Business Rules? Which one is [...]
Modeling Business Decision
Why Modeling Business Decision is Important? Business decisions capture the [...]